Important: By registering or using the Raze88 platform, you confirm that you have read, understood, and agree to be bound by all Terms and Conditions set out in this document. If you do not agree with any term, please discontinue use of this platform.
01 Acceptance of Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User") and raze88 ("Platform", "we", "Company") regarding the use of the website, mobile application, and all services provided under the raze88 brand.
By accessing, browsing, or using any part of the Raze88 platform, you automatically agree to comply with these Terms in full. These Terms should be read alongside Raze88's Privacy Policy and Responsible Gaming Policy, which form part of the overall agreement between you and us.
Raze88 operates as an online entertainment platform offering a wide range of games including video slots, table games, Live Casino, sports betting, and bingo. All services are subject to the Terms stated herein as well as any additional terms applicable to specific products or promotions.
02 User Eligibility
To use the raze88 platform, you must meet all of the following eligibility requirements at all times:
- At least 18 years old or have reached the age of majority as stipulated by the laws of your jurisdiction, whichever is higher.
- Have full legal capacity to enter into a binding agreement.
- Not listed on any self-exclusion register under any responsible gaming programme.
- Not a resident of a jurisdiction where participation in online gaming is prohibited by law.
- Not acting on behalf of or for the benefit of any third party.
Raze88 reserves the right to request proof of age and identity at any time. If you are unable to verify your eligibility when requested, raze88 reserves the right to suspend or close your account and withhold any existing balance until verification is complete.
raze88 takes child protection seriously. If you become aware that a minor is using your account, please contact our support team immediately.
03 Account Registration
Each user is only permitted to hold one (1) active account at raze88 at all times. Registering multiple accounts — whether using the same name, email address, phone number, IP address, or device — is strictly prohibited and may result in the closure of all associated accounts and the freezing of all balances.
By registering, you agree to provide true, accurate, current, and complete information. You also agree to update this information should any changes occur. raze88 is not responsible for any losses arising from inaccurate information provided by the user.
Your Raze88 account is personal and non-transferable. You are fully responsible for all activities carried out under your account, including any wagering, financial transactions, and communications made through it.
As part of the identity verification (KYC) process, raze88 may request supporting documents including a copy of your ID, proof of address, or proof of payment method. This is an industry-standard procedure designed to protect the security of your account.
04 Deposits & Withdrawals
Raze88 accepts deposits via a variety of payment methods available in Malaysia, including instant bank transfers, e-wallets, and supported online payment methods. All deposits are processed promptly and credited directly to your account.
| Transaction Type | Processing Time | Minimum Limit | Maximum Limit |
|---|---|---|---|
| Deposit (Bank Transfer) | Instant – 5 minutes | RM 30 | RM 50,000 / day |
| Deposit (E-Wallet) | Instant | RM 20 | RM 30,000 / day |
| Withdrawal (Bank Transfer) | 15 minutes – 1 hour | RM 50 | RM 30,000 / day |
| Withdrawal (E-Wallet) | 15 minutes – 30 minutes | RM 30 | RM 20,000 / day |
All withdrawals are processed to the same payment method used for the deposit. raze88 does not permit withdrawals to third-party accounts. Your first withdrawal may require KYC document verification before processing — this is a standard security procedure to protect your account.
In the event of suspicious activity or compliance requirements, raze88 reserves the right to delay withdrawal processing until the investigation is complete. In such cases, our support team will contact you with further details.
05 Bonus & Promotion Terms
Raze88 offers a wide range of bonuses and promotions to new and existing members, including welcome bonuses, weekly cashback, daily rebates, and seasonal promotions. All bonuses are subject to specific wagering requirements that must be met before any withdrawal from the bonus balance is approved.
- Bonuses may only be claimed once per promotion unless otherwise stated.
- Wagering requirements are typically between 20x and 40x the bonus amount received, depending on the specific promotion.
- The bonus validity period is as stated in each promotion's terms — expired bonuses cannot be reactivated.
- Raze88 reserves the right to void bonuses and any winnings derived from bonuses if abuse is found to have occurred.
- Real money wagers will be applied before bonus funds in any betting transaction.
- Some games may not be eligible or may contribute differently towards bonus wagering requirements.
Always read the specific terms of each promotion on the Promotions before claiming any bonus. Promotion-specific terms override the general terms stated here.
06 Game Rules
All games available on the raze88 platform are subject to their respective game rules, which can be found within each game's interface. In the event of a conflict between specific game rules and these Terms, the specific game rules shall prevail.
Raze88 uses an independently certified Random Number Generator (RNG) to ensure the fairness of all games. The Return to Player (RTP) value for each game is as stated by the respective game provider and is available for review within the game information.
In the event of a technical disruption during an active game, Raze88 will endeavour to settle the relevant wager based on valid game results. If settlement is not possible, the original wager amount will be refunded to the user's account. Raze88's decision in such matters is final.
07 Prohibited Activities
The raze88 platform is intended for personal entertainment purposes only. The following activities are strictly prohibited and may result in immediate account closure, balance freezing, and legal action:
- Use of automated software, bots, scripts, or any unauthorised method to play or interact with the platform.
- Colluding with other players to manipulate game outcomes or gain an unfair advantage.
- Abuse of bonuses or promotions, including opening multiple accounts to claim the same bonus.
- Use of the platform for money laundering or financing of illegal activities.
- Attempting to hack, disrupt, or damage any aspect of Raze88's technical infrastructure.
- Use of unauthorised payment methods, including credit cards or bank accounts that do not belong to you.
- Providing false or misleading information during the registration or verification process.
raze88 uses advanced fraud detection technology to monitor suspicious activity. Any fraudulent attempts will be detected and reported to the relevant authorities.
08 Account Closure
You may close your Raze88 account at any time by contacting our support team. Before closure, ensure all pending withdrawals have been processed and no active bonus wagering requirements remain.
Raze88 reserves the right to suspend or close any account without prior notice if there is evidence or reasonable suspicion that a user has violated any terms in this document. In such cases, raze88 reserves the right to withhold the account balance until the investigation is concluded.
Account closure due to self-exclusion or responsible gaming is permanent unless the user requests reinstatement after the exclusion period has ended. Please visit the Responsible Gaming for more information on available self-control options.
09 Privacy & Data Protection
Raze88 is committed to protecting your privacy and personal data. All information you provide during registration and use of the platform is collected, stored, and processed in accordance with our Privacy Policy, which can be read in full on the Privacy Policy.
We use 256-bit SSL encryption to ensure all data transmitted between your device and Raze88's servers remains secure and confidential. Your financial information is never stored in unencrypted format and will not be shared with third parties without your consent, except where required by law.
By using the Raze88 platform, you consent to us processing your personal data for the purposes stated in the Privacy Policy, including identity verification, transaction processing, service communications, and legal compliance.
10 Liability Limits
The raze88 platform is provided on an "as is" and "as available" basis. While we strive to ensure the platform operates without interruption at all times, we cannot guarantee that it will always be free from errors, disruptions, or unexpected downtime.
To the extent permitted by applicable law, raze88 shall not be liable for any indirect, incidental, special, consequential, or punitive losses arising from the use of or inability to use the platform, including but not limited to loss of anticipated winnings, data loss, or business interruption.
Raze88's total liability to you for any claim arising from your use of the platform is limited to the amount you have deposited in the 30 days prior to the claim. Some jurisdictions do not permit certain liability exclusions — in such cases, the above limit applies to the fullest extent permitted by law.
11 Responsible Gaming
Raze88 is strongly committed to responsible gaming practices. We believe that online entertainment should always remain enjoyable and should never become a source of financial hardship or personal distress for our users.
The raze88 platform offers a variety of self-control tools that you can use at any time:
- Deposit Limit: Set daily, weekly, or monthly limits on the amount you can deposit.
- Loss Limit: Set a maximum loss amount within a time period of your choosing.
- Betting Limit: Control the maximum amount that can be wagered per session.
- Self-Exclusion: Take a temporary break from the platform for a duration of your choice.
- Self-Exclusion: Long-term account closure option for those who need more serious support.
If you feel that your gambling activity is beginning to negatively affect your life, please contact the raze88 support team or visit the Responsible Gaming us for information and available support resources.
12 Amendments & Enforcement
Raze88 reserves the right to amend, modify, or update these Terms and Conditions at any time without prior notice. Any changes will take effect immediately upon being posted on the platform. Users are responsible for reviewing these Terms periodically.
Your continued use of the raze88 platform following any changes to these Terms will be considered your acceptance of the revised terms. If you do not agree with the changes, you should stop using the platform and contact our support team to close your account.
These Terms and Conditions are governed by applicable law. If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect. Any disputes arising shall be resolved through negotiation first before any further action is taken.
For any enquiries regarding these Terms and Conditions, please contact the raze88 support team via live chat or email at [email protected].